Your mission

You’ll play a key role in the success of deepset AI Platform, our SaaS platform for Large Language Model (LLM) applications, empowering users to build their own LLM-powered features.

You'll join our cross-functional Product team, and work closely with Product, Design and other engineers.

You’ll contribute to building a cutting-edge AI platform capable of handling high data volumes, enabling users to deploy scalable AI applications that manage large-scale traffic efficiently.

Our mission

We are an AI startup that empowers developers to build applications that use natural language as the interface to data. Our open-source framework Haystack is used by thousands of developers to build LLM applications. deepset AI Platform (formerly known as deepset Cloud) enables enterprises worldwide to unlock the potential of large language models for their business cases. Come join our team and work with tech experts on real-world cases, in a fast-paced and high-impact environment, and shape the AI space together with us.

Life at deepset

At deepset you will find an environment with equal opportunities to grow, share ideas, build relationships, and succeed. We believe every employee is important and generates a direct impact on our team’s success.

We are certified by Flexa® Careers as a flexible employer, and our remote first culture is designed to provide work-life balance, autonomy, and flexibility. Our daily meetings, the in person "re:base", and the social events allow us to work with great synergy. We would like to invite you to visit our life page to learn more about our culture.

Your impact

• Design and build an AI platform that empowers customers to solve real business challenges using state-of-the-art technology and customer-driven insights.
• Develop scalable infrastructure to support thousands of LLM applications processing millions of documents, with the ability to handle 100s of user requests per second on our SaaS platform powered by Haystack, our open-source library.
• Own features end-to-end, from ideation to production. This includes product and architecture design, CI/CD pipelines, implementation & testing, production monitoring, and incorporating customer feedback.
• Collaborate with our Open Source team to identify opportunities for improving Haystack and contribute enhancements to Haystack.
• Engage with infrastructure topics and collaborate with the infrastructure team for support and debugging assistance.
• Take on "firefighter" duties, addressing urgent issues with direct customer exposure alongside the Solutions Engineering team. Maintain and enhance debugging processes to ensure system reliability.
• Mentor other engineers and help them grow in their careers.

Your profile

• 5+ years of experience in backend development with proficiency in Python, ideally with experience in early-stage product development or working in growth/startup environments.
• Expertise in building and managing REST APIs, SQL databases, CI/CD pipelines, Kubernetes, and cloud services. Familiarity with Infrastructure-as-Code tools (e.g. Terraform or Crossplane) is a plus.
• A strong commitment to delivering well-tested, maintainable, and observable code.
• Strong problem-solving skills with the ability to quickly troubleshoot and prioritize issues, especially in high-pressure situations or when working with code from other teams.
• Confidence in managing customer-facing challenges, with the ability to handle critical incidents effectively.
• Proactive and results-oriented, with the ability to contribute constructively and align with team decisions.

Perks

• Remote First: You can choose to work from home or any other workspace that suits you. We offer home office setup (equipment and furniture).‍
• Grow: Personal and professional growth are important to us. We have an annual learning and development budget, and also the opportunity to speak at conferences, internal knowledge sharing, and workshops.‍
• Connect: We have a virtual office, a monthly social budget to reconnect virtually or in person, online walks and talks with colleagues from other teams, and a flexible travel policy that enables you to meet colleagues in person for special occasions.‍
• You are an owner: All employees are enrolled in the employee stock option plan and own a part of the company.‍
• Personal time off: If you want to recharge and travel the world - there are 30 days of paid vacation.‍
• Choose your tech: The choice is yours among our pre-selected options, and we will provide what you need.‍
• Pension fund and Health Insurance fitting with your main working location: All full-time employees are eligible for the pension plan. We also offer health, dental, and vision for employees in the US, in compliance with the local market.‍
• Travel Insurance: We want you to be secure during your travels. Therefore, we offer every employee additional travel insurance.‍
• Sports budget: To boost your health and well-being, we offer a monthly allowance for your sports activity.‍
• Oliva - employee mental wellbeing benefit: To boost your well-being, we offer a benefit that helps you to respond to pivotal moments at work and beyond.‍
• Dog-friendly: Our headquarters in Berlin welcomes dogs, so you can also bring your best friend to the office.‍
• Enhanced days off for Family Sick Leave: We offer additional days in case your child gets sick.‍
• Additional days off: We don't work on the 24th & the 31st of December.‍
• Flexible working hours: You can adapt your work to your private life.

About us
Our vision: We make machines understand language so that humans can achieve more.

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‍Our mission: To make custom AI solutions accessible to every organization, driving adoption and impact. By combining innovation with expertise, we simplify the complexity of LLM agent and application development, empowering teams to solve their most mission-critical challenges with speed, trust, and control.