Your mission

You’ll be leading our passionate Infrastructure Team that directly impacts the success of our products and the productivity of our teams. You’ll ensure high performance, security, and availability of deepset AI platform, our end-to-end LLM platform, to satisfy the demands of our customers. You’ll support all engineering teams with best practices and tooling around cloud infrastructure, security, and automation to create a better “flow” of work for them.

Our mission

We are an AI startup that empowers developers to build applications that use natural language as the interface to data. Our open-source framework Haystack is used by thousands of developers to build LLM applications. deepset AI Platform (formerly known as deepset Cloud) enables enterprises worldwide to unlock the potential of large language models for their business cases. Come join our team and work with tech experts on real-world cases, in a fast-paced and high-impact environment, and shape the AI space together with us.

Life at deepset

At deepset you will find an environment with equal opportunities to grow, share ideas, build relationships, and succeed. We believe every employee is important and generates a direct impact on our team’s success.

We are certified by Flexa® Careers as a flexible employer, and our remote first culture is designed to provide work-life balance, autonomy, and flexibility. Our daily meetings, the in person "re:base", and the social events allow us to work with great synergy. We would like to invite you to visit our life page to learn more about our culture.

Your impact

• You will manage a team responsible for providing infrastructure, tooling, and services used by deepset Cloud and Haystack engineering teams
• You will define, facilitate and continuously improve the processes of the Infrastructure team
• You will join customer conversations to make sure that our deployment topology and security practices meet the customer needs
• Your team will enable success of the product teams by giving them guidance on the best practices in cloud architecture, observability, security and scalability
• You will take ownership of security and compliance and demonstrate know-how of the industry best practices, applying them pragmatically

Your profile

• 2 years of experience leading an infrastructure team, preferably in a product company
• 8+ years of overall experience, and experience working with large scale production infrastructure
• Strong communication skills, with the ability to explain complex concepts to non-technical users
• Experience in designing & building service-oriented architectures
• Proficient with AWS and Kubernetes
• Experience in operating both cloud SaaS products and on-prem
• Working knowledge of Infrastructure as Code (we use Terraform and Crossplane), GitOps(we use ArgoCD)
• Familiarity with Machine Learning/NLP or the motivation to learn about it are considered a plus

Perks

• Remote First: You can choose to work from home or any other workspace that suits you. We offer home office setup (equipment and furniture).‍
• Grow: Personal and professional growth are important to us. We have an annual learning and development budget, and also the opportunity to speak at conferences, internal knowledge sharing, and workshops.‍
• Connect: We have a virtual office, a monthly social budget to reconnect virtually or in person, online walks and talks with colleagues from other teams, and a flexible travel policy that enables you to meet colleagues in person for special occasions.‍
• You are an owner: All employees are enrolled in the employee stock option plan and own a part of the company.‍
• Personal time off: If you want to recharge and travel the world - there are 30 days of paid vacation.‍
• Choose your tech: The choice is yours among our pre-selected options, and we will provide what you need.‍
• Pension fund and Health Insurance fitting with your main working location: All full-time employees are eligible for the pension plan. We also offer health, dental, and vision for employees in the US, in compliance with the local market.‍
• Travel Insurance: We want you to be secure during your travels. Therefore, we offer every employee additional travel insurance.‍
• Sports budget: To boost your health and well-being, we offer a monthly allowance for your sports activity.‍
• Oliva - employee mental wellbeing benefit: To boost your well-being, we offer a benefit that helps you to respond to pivotal moments at work and beyond.‍
• Dog-friendly: Our headquarters in Berlin welcomes dogs, so you can also bring your best friend to the office.‍
• Enhanced days off for Family Sick Leave: We offer additional days in case your child gets sick.‍
• Additional days off: We don't work on the 24th & the 31st of December.‍
• Flexible working hours: You can adapt your work to your private life.

About us
Our vision: We make machines understand language so that humans can achieve more.

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‍Our mission: To make custom AI solutions accessible to every organization, driving adoption and impact. By combining innovation with expertise, we simplify the complexity of LLM agent and application development, empowering teams to solve their most mission-critical challenges with speed, trust, and control.